Privacy Policy

Yahealth, developed by the Centre Hospitalier Universitaire de Butare (CHUB), is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our app, in accordance with international data protection standards such as the General Data Protection Regulation (GDPR) and other relevant privacy laws.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Full Name
  • Email Address
  • Gender
  • Phone Number (optional)
  • Profile Picture (optional)
  • Location Data
  • Age or Date of Birth
  • App usage data (e.g., features used, frequency of use)
  • Device and technical information (e.g., IP address, operating system, device ID)

2. Sensitive Health Information

We collect sensitive health-related information to offer personalized and medically appropriate content. This may include:

  • Reproductive and menstrual health tracking
  • Body weight, BMI, and other health indicators
  • Cycle and fertility data
  • Sexual and reproductive health activity
  • Preventive health and disease screening information
  • Mental health assessments
  • Symptom tracking and lifestyle habits

3. How We Use Your Information

Your data may be used for the following purposes:

  • To personalize and improve your user experience
  • To deliver health insights, reminders, and educational content
  • To maintain the functionality and security of the app
  • To analyze app usage and improve our services
  • To respond to user inquiries and support requests
  • To fulfill legal or regulatory obligations

4. Legal Basis for Data Processing

We process your data only when we have a valid legal basis, such as your explicit consent, performance of a contract, compliance with legal obligations, or legitimate interests that do not override your rights.

5. Location Access

With your permission, we collect location data to provide location-based health tips and services. Your location data is stored securely and is never shared with third parties without your explicit consent.

6. Data Sharing and Third Parties

We do not sell or rent your personal information to third parties. However, we may share data with trusted third-party service providers who assist in delivering our services, subject to strict confidentiality agreements and only for the purpose they were engaged.

7. International Data Transfers

If your data is transferred outside your country of residence, we ensure it is protected through appropriate safeguards such as Standard Contractual Clauses or other legally accepted mechanisms.

8. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law. You may request deletion of your account and associated data at any time.

9. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, access control, and regular audits. While we take every precaution, no system is 100% secure.

10. Children's Privacy

Yahealth is not intended for children under 13. If we become aware that we have collected data from a child without parental consent, we will take immediate steps to delete such information.

11. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to access and obtain a copy of your data
  • Right to rectify inaccurate or incomplete data
  • Right to delete your data (right to be forgotten)
  • Right to restrict or object to data processing
  • Right to data portability
  • Right to withdraw consent at any time

To exercise any of these rights, contact us at info@chbrwanda.org.

12. Data Consent and App Store Compliance

  • We clearly disclose all categories of data collected on Google Play
  • We do not use or share your data for advertising purposes
  • We request explicit user consent before collecting or processing sensitive data
  • Our app complies with Google Play Developer Privacy Policy and applicable international regulations

Last updated: April 2025